Privacy Policy
spd88b is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you hold over your information as a spd88b user.
Privacy at a Glance
The cards below summarise key points. The full legal text in the sections below governs in all cases.
1. Introduction
spd88b ("we", "us", "our") operates the online gaming platform accessible at spd88b.co. We are committed to protecting the privacy and personal data of our users in accordance with applicable data protection legislation, including the Personal Data Protection Act 2010 (Malaysia) where applicable.
This Privacy Policy describes how spd88b collects, uses, stores, discloses, and protects personal information provided by users ("you") when you access or use the spd88b Platform. By registering a spd88b account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
spd88b is the data controller responsible for personal data collected through the Platform. For any data-related enquiries, you may contact our Data Protection team using the contact details set out in Section 13 of this Policy.
3. Information We Collect
spd88b collects the following categories of personal information:
- Registration Data: Full name, date of birth, email address, contact number, and residential address provided at account creation.
- Identity Verification (KYC) Documents: Government-issued identification (e.g., MyKad, passport) and proof of address documents submitted during identity verification.
- Financial Data: Payment method details, deposit and withdrawal records, and transaction history. Full card numbers are not stored by spd88b โ payment processing is handled by certified third-party payment processors.
- Usage Data: Login timestamps, IP address, device type and operating system, browser type, pages visited, games played, bets placed, and session duration.
- Communications: Records of correspondence with spd88b customer support, including live chat transcripts and email exchanges.
- Responsible Gaming Data: Self-set deposit limits, cooling-off requests, and self-exclusion agreements, where applicable.
4. How We Use Your Data
spd88b uses your personal data for the following purposes:
- To create, manage, and maintain your spd88b account.
- To process MYR deposits, withdrawals, and bonus transactions.
- To verify your identity and age (21+) in compliance with our licensing and regulatory obligations.
- To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct.
- To personalise your experience on the spd88b Platform, including game recommendations and relevant promotions.
- To send service communications, including account notifications, security alerts, and updates to our policies.
- To send promotional communications, where you have provided consent or where permitted by applicable law. You may opt out at any time.
- To administer responsible gaming tools, including enforcing deposit limits and self-exclusion agreements.
- To comply with applicable law, regulatory requirements, and lawful requests from authorities.
5. Legal Basis for Processing
spd88b processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to provide the spd88b Platform services under our Terms & Conditions, including account management and transaction processing.
- Legal Obligation: Processing required to comply with applicable law, including anti-money laundering obligations, KYC requirements, and gaming licence conditions.
- Legitimate Interests: Processing for fraud prevention, platform security, and improvement of services where such interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications and non-essential cookies, where your consent has been obtained.
6. Data Sharing and Disclosure
spd88b does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with:
- Service Providers: Third-party providers who assist in operating the Platform, including payment processors (e.g., those facilitating Touch n Go eWallet, Boost, and bank transfer transactions), identity verification providers, game software studios, and cloud infrastructure providers. All service providers are bound by data processing agreements and may only use your data to provide services to spd88b.
- Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or our gaming licence obligations, spd88b may disclose your data to relevant governmental or regulatory bodies.
- Fraud Prevention Partners: Information may be shared with fraud detection and prevention services to protect the integrity of the Platform and other users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.
7. Cookies and Tracking Technologies
spd88b uses cookies and similar technologies (including web beacons and local storage) on the Platform for the following purposes:
- Essential Cookies: Required for the Platform to function, including maintaining your login session and security tokens. These cannot be disabled without affecting Platform functionality.
- Performance Cookies: Used to collect anonymised data on Platform usage, including pages visited and error reporting, to improve the spd88b user experience.
- Preference Cookies: Used to remember your settings and personalisation choices, such as language preferences.
- Marketing Cookies: Used to deliver relevant promotional content. These are only placed with your consent.
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of the spd88b Platform.
8. Data Retention
spd88b retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. In particular:
- Account and transaction records are typically retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering regulations.
- KYC documentation is retained for the period required by our licensing authority following the last transaction.
- Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent.
Where personal data is no longer required for any lawful purpose, it is securely deleted or anonymised.
9. Security
spd88b implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption of all data in transit, restricted access controls, regular security assessments, and incident response procedures.
While spd88b takes data security seriously, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your spd88b login credentials. If you suspect unauthorised access to your account, please contact our support team immediately.
10. Your Rights
Subject to applicable law, you have the following rights regarding your personal data held by spd88b:
- Right of Access: The right to request a copy of the personal data we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: The right to request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
- Right to Restriction: The right to request that we restrict the processing of your data in certain circumstances.
- Right to Object: The right to object to processing based on legitimate interests, including direct marketing.
- Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details in Section 13. We will respond to all requests within a reasonable period, and in any event within thirty (30) days. Identity verification may be required before we can fulfil your request.
11. Children and Minors
The spd88b Platform is strictly intended for individuals aged 21 and above. spd88b does not knowingly collect or process personal data from persons under the age of 21. If we become aware that a user under the age of 21 has registered an account, we will immediately suspend that account and delete all associated personal data. If you believe a minor has registered a spd88b account, please contact us immediately at the address in Section 13.
12. Changes to This Policy
spd88b reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered users via a notice on the Platform or by email. The "Last updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the spd88b Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by spd88b, please contact us:
- Email (plain text): [email protected]
- Live Chat: Available 24/7 via the support widget on the spd88b Platform.
We are committed to addressing all privacy-related enquiries promptly and transparently.
21+ only ยท Responsible Gaming ยท Terms & Conditions